Frequently Asked Questions

Acne & Pimple Care FAQs

Q: Can I use the Pimple Patch on cystic acne?

Our hydrocolloid pimple patches work best on acne that has come to a head (whiteheads or fluid-filled pimples). They help absorb impurities, reduce inflammation, and speed up the healing process while preventing popping or scarring.

Q: Can I apply the Anti-Acne Serum and use a Pimple Patch at the same time?

For best results, apply the Anti-Acne Serum to clean skin and let it absorb fully. Once the skin is completely dry, you can apply the pimple patch over the target area to avoid breaking the patch's adhesion.

Advanced Skincare FAQs

Q: How should I incorporate Vitamin C Serum into my daily routine?

We recommend using our Vitamin C Serum during your morning (AM) routine. Apply a few drops to a clean, dry face, gently pat it in, and always follow up with a broad-spectrum sunscreen to protect your skin from UV rays and prevent hyperpigmentation.

Q: What are the benefits of using the Pure Rose Water Spray?

Our pure rose water acts as a natural, hydrating toner and skin mist. It helps balance your skin's pH level, tightens pores, calms redness, and provides an instant burst of hydration throughout the day. It can be used before serums or as a refreshing mist over makeup.

Pure & Natural Oils FAQs

Q: Are your natural oils 100% pure and safe for both face and hair?

Yes, all our carrier oils (Almond, Castor, Coconut, Olive, and Mustard) are 100% pure, cold-pressed, and organic. They contain no synthetic additives, fragrances, or chemicals, making them perfectly safe for deep hair nourishment and body moisturization.

Q: Which oil is best for hair growth and strengthening?

While all our natural oils are deeply nourishing, Castor Oil and Almond Oil are exceptionally highly-rated for promoting hair thickness, strengthening roots, and reducing hair fall.

Wellness & Organics FAQs

Q: Is your honey 100% organic and raw?

Yes, our organic honey is responsibly sourced and minimally processed to preserve all its natural enzymes, powerful antioxidants, and raw nutritional benefits without any artificial sweeteners or additives.

Orders & Shipping FAQs

Q: How long does delivery take within Pakistan?

Standard delivery usually takes 3 to 5 working days depending on your city. You will receive a tracking link via SMS or Email once your order is dispatched.

Q: Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across Pakistan, alongside secure online payment options for your convenience.